Manage / Cancel Your Subscription

 

At KOVA™, we want managing your subscription to be simple and stress-free. If you would like to cancel, pause, or make changes to your subscription, our support team can process the request manually on your behalf.

 

 

 

How to Cancel:

 

To cancel your subscription, email us at:

 

shopkovaa@gmail.com

 

 

Use the subject line:

 

Cancel My Subscription

 

Please include:

  • Your full name
  • Order number
  • Email address used at checkout
  • Reason for cancellation, optional

 

 

Processing Time

 

Subscription cancellation requests are processed within 24–48 business hours.

 

 

Renewal Orders

 

If a renewal order has already been processed before your cancellation request is completed, that order may still ship. Once your subscription is cancelled, you will not be charged for future subscription renewals.

 

 

Need Help?

 

For any subscription questions, email us anytime at shopkovaa@gmail.com.