Contact Us


 

Need help with your order, subscription, shipping, return, or product questions? Our support team is here to help.

 

Please email us at:

 

shopkovaa@gmail.com

 

For Faster Support:

 

When contacting us, please include:

 

  • Your full name
  • Your order number
  • The email address used at checkout
  • A short description of what you need help with

 

 

Subscription Cancellation Requests

 

To cancel your subscription, please email us with the subject line:

 

 

Cancel My Subscription

 

Include your full name, order number, and checkout email. Our team will cancel your subscription on your behalf within 24–48 business hours.

 

 

Response Time

 

We do our best to reply to all support emails within 24–48 business hours. During high-volume periods, response times may be slightly longer, but every customer message will be reviewed.